Encompass Technologies

All Systems Operational

Encompass Cloud Platform (ECP) Operational
Encompass Mobile Operational
Snowflake Data Warehouse Operational
DSDLink Operational
SRS Connection ? Operational
Trading Partner EDI Connections Operational
Encompass Support System Operational
paylink Operational
paylink Operational
paylink Stripe API Operational
AWS Services Operational
Domain Name Service (DNS) Operational
Elastic Load Balancer (ELB) Operational
Elastic Compute Cloud (EC2) - US West Operational
Elastic Compute Cloud (EC2) - US East Operational
Simple Storage Service (S3) Operational
Simple Email Service (SES) Operational
Elasticache Operational
Lambda Operational
3rd Party API Services Operational
Google Maps Operational
Google Docs Operational
Twilio Phone System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 1, 2025

No incidents reported today.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Postmortem - Read details
Mar 27, 11:08 MDT
Resolved - This incident has been resolved. We'll post a postmortem within 5-7 business days.
Mar 19, 14:13 MDT
Monitoring - Issues have been resolved and we are monitoring performance closely.
Mar 19, 14:06 MDT
Identified - We are continuing to work on this issue as access issues have continued to occur. We'll update again as soon as we have more information.
Mar 19, 13:39 MDT
Update - We are continuing to monitor for any further issues.
Mar 19, 13:17 MDT
Monitoring - A fix has been implemented and we are contingent to monitor performance. Access should be restored for all users.
Mar 19, 13:17 MDT
Identified - The issue has been identified and we are working on addressing it.
Mar 19, 13:12 MDT
Investigating - Some users of Encompass are experiencing issues connecting to their site. We are investigating the cause and will work to restore access.
Mar 19, 13:07 MDT
Mar 18, 2025

No incidents reported.