Resolved -
This incident has been resolved. We will provide a post-mortem within 5-7 business days for this incident, once we conclude our investigation.
Jul 2, 18:01 MDT
Monitoring -
We've implemented a fix and service has been restored. We are continuing to monitor the infrastructure.
Jul 2, 17:35 MDT
Investigating -
We are currently investigating issues with increased 5xx errors and slowness on the Encompass application affecting some users. We will continue to update this incident periodically.
Jul 2, 17:30 MDT