Encompass Technologies Status

Encompass Technologies

All Systems Operational

Encompass Cloud Platform (ECP) Operational

Encompass Mobile Operational

Snowflake Data Warehouse Operational

DSDLink Operational

SRS Connection Operational

Trading Partner EDI Connections Operational

Encompass Support System Operational

paylink Operational

paylink Stripe API Operational

AWS Services Operational

Domain Name Service (DNS) Operational

Elastic Load Balancer (ELB) Operational

Elastic Compute Cloud (EC2) - US West Operational

Elastic Compute Cloud (EC2) - US East Operational

Simple Storage Service (S3) Operational

Simple Email Service (SES) Operational

Elasticache Operational

Lambda Operational

3rd Party API Services Operational

Google Maps Operational

Google Docs Operational

Twilio Phone System Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 30, 2025

No incidents reported today.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

Mileage Tracker service displaying 403 errors for some customers

Postmortem - Read details
Aug 21, 20:52 MDT

Resolved - We have confirmed the incident resolved, and Mileage Tracker is fully functional. We'll provide a post-mortem within 5-7 business days.
Aug 21, 10:11 MDT

Monitoring - Mileage Tracker service is working for customers now. We'll continue to monitor the situation until we've confirmed full service recovery.
Aug 21, 09:58 MDT

Investigating - We are currently investigating an issue where Mileage Tracker is displaying alerts and not getting data.
Aug 21, 09:56 MDT

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.