Encompass Technologies Status

Encompass Technologies

All Systems Operational

Encompass Cloud Platform (ECP) Operational

Encompass Mobile Operational

Snowflake Data Warehouse Operational

DSDLink Operational

SRS Connection Operational

Trading Partner EDI Connections Operational

Encompass Support System Operational

paylink Operational

paylink Stripe API Operational

AWS Services Operational

Domain Name Service (DNS) Operational

Elastic Load Balancer (ELB) Operational

Elastic Compute Cloud (EC2) - US West Operational

Elastic Compute Cloud (EC2) - US East Operational

Simple Storage Service (S3) Operational

Simple Email Service (SES) Operational

Elasticache Operational

Lambda Operational

3rd Party API Services Operational

Google Maps Operational

Google Docs Operational

Twilio Phone System Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 10, 2026

No incidents reported today.

Mar 9, 2026

429 Pop-up messages on DSDLink when viewing products

Resolved - This incident has been resolved, a post mortem will be posted in 5-7 business days
Mar 9, 11:15 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 9, 11:03 MDT

Update - We are currently investigating this issue.
The issue is with the suggested promotions functionally in DSDLink, dismissing the pop-up will allow all other functionality to work normally.
Mar 9, 10:45 MDT

Investigating - We are currently investigating this issue.
Mar 9, 09:47 MDT

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.