Postmortem -
Read details
Feb 2, 13:08 MST
Resolved -
This incident has been resolved. We will be reviewing the issue and provide a post-mortem within 5-7 business days.
Jan 29, 13:42 MST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 29, 13:05 MST
Update -
We are continuing to investigate this issue.
Jan 29, 12:09 MST
Investigating -
We are aware of an issue causing a "VerifySession_Fail" error to appear on ECP sites for users with eChat permissions.
This does not impact site functionality or your data, other than the eChat icon in the corner likely not working. We are currently investigating the cause, but you can safely dismiss the popup and continue using the site as normal.
Jan 29, 10:35 MST