Encompass Technologies

All Systems Operational

Encompass Cloud Platform (ECP) Operational
Encompass Mobile Operational
Snowflake Data Warehouse Operational
DSDLink Operational
SRS Connection ? Operational
Trading Partner EDI Connections Operational
Encompass Support System Operational
paylink Operational
paylink Operational
paylink Stripe API Operational
AWS Services Operational
Domain Name Service (DNS) Operational
Elastic Load Balancer (ELB) Operational
Elastic Compute Cloud (EC2) - US West Operational
Elastic Compute Cloud (EC2) - US East Operational
Simple Storage Service (S3) Operational
Simple Email Service (SES) Operational
Elasticache Operational
Lambda Operational
3rd Party API Services Operational
Google Maps Operational
Google Docs Operational
Twilio Phone System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 24, 2025

No incidents reported today.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025
Resolved - Site performance is back to normal. We will continue to monitor, and investigate further later tonight.

We'll put up a post-mortem within 5-7 business days.

Jun 16, 13:06 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 16, 12:38 MDT
Identified - We've identified some potential issues and are working on a fix for them.
Jun 16, 12:34 MDT
Investigating - Users are experiencing issues with degraded performance when creating and managing orders on the DSDLink site.

We are currently investigating the issue and will continue to post updates here.

Jun 16, 11:53 MDT
Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.