On Monday, July 7, 2025, some of our customers experienced a service disruption that prevented them loading the static content from our Content Delivery Network (CDN). The incident caused pages to be un-usable for users who had not loaded the cached content yet today, for approximately 43 minutes, depending on DNS delays. We have identified the root cause and have implemented a fix.
This issue was the first in a similar issue that occurred on July 8th, 2025. Please see that incident for a detailed assessment.
The resolution to this was similar to that of the similar issue that happened on July 8th, 2025. Please see it for further detail.