ClientError blocking access on multiple systems

Incident Report for Encompass Technologies

Resolved

This incident has been resolved. A postmortem will be posted in 5-7 business days
Posted Jul 26, 2026 - 16:51 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 26, 2026 - 15:51 MDT

Update

We are continuing to work on a fix for this issue, some sites are recovering.
Posted Jul 26, 2026 - 15:49 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 26, 2026 - 15:40 MDT

Monitoring

We are continuing to work on a fix for this issue, the issue has been identified
Posted Jul 26, 2026 - 15:37 MDT

Investigating

We are currently investigating this issue.
Posted Jul 26, 2026 - 15:21 MDT
This incident affected: Encompass Cloud Platform (ECP).